Privacy Policy

Last updated: July 17, 2026

ResearchMind is a local-first desktop application. PDFs, notes, chat history, SQLite databases, and vector indexes stay on your device by default. Creating an account does not sync your library to the cloud. Read more about Local AI Features.

Data that may leave your device

• When you choose a cloud AI provider, the content required for your request and your API key are sent directly to that provider. See AI Provider Documentation.
• DOI lookup and academic search send queries to OpenAlex, Crossref, Semantic Scholar, or services displayed in the app.
• Optional sign-in sends minimal identity data to Firebase Authentication.

Data Security

ResearchMind does not sell your research data. Crash reporting or telemetry are only enabled with clear notice and explicit consent. You can delete local data from Settings or uninstall the app using support guidelines.

Contact

Privacy inquiries: support@researchmind.app.

Terms of Service

ResearchMind assists research but does not replace reading primary sources, academic peer review, or professional advice. AI-generated results may be incorrect, incomplete, or produce inaccurate citations; users are responsible for verification before publication.

Acceptable Use

• Do not use the product to infringe copyright, gain unauthorized access, or process data you do not have the right to use.
• Personal licenses may not be shared, resold, or used by multiple people beyond the scope of your plan. View plan options on our Pricing Page.
• Third-party API costs are borne by the user when using their own API key.
• The service may be updated to fix security issues, comply with laws, or improve compatibility.

Disclaimer

ResearchMind is provided "as is" without warranty of any kind. The developers are not liable for any damages arising from the use of this software, including but not limited to incorrect research conclusions, data loss, or service interruptions.

Refund Policy

Customers may request a refund within 14 days of the first purchase if the product does not work on the published system requirements and support cannot resolve the issue.

Non-Refundable Items

• Third-party API costs incurred through your own API key
• Terms of service violations
• Renewals used beyond the 14-day refund window

How to Request a Refund

Send an email to support@researchmind.app with your order ID, purchase email, app version, and error description. If approved, the associated license will be revoked and the refund processed within 7–10 business days.

Support Policy

Email: support@researchmind.app

Response Times

• Free tier: Best effort, typically 3–5 business days
• Pro: 2 business days (See Pricing Plans)
• Lab: 1 business day

Scope of Support

Support includes setup, activation, import/index issues, and reproducible functionality bugs. We do not provide consulting on research methodology or statistical analysis.

Reporting Issues

When reporting issues, do not send papers or API keys unless requested through a secure channel. Include your app version, operating system, reproduction steps, and logs verified to contain no sensitive data.